How do I open an account?
Choose Open an account and submit your contact details. This creates an enquiry. Our team will discuss the documentation and verification needed before account activation.
How do I sign in?
Choose Client login and use the email address or Client ID and password provided for your account. If you cannot sign in, contact our team using the details on this website.
Where can I see my account details?
After signing in, use My profile to view your saved personal and bank details. Contact our team if these need correcting.
How do I update my mobile number or email?
Contact our team to request an update to your client record. Never send your password or one-time passwords with your request.
Does an enquiry activate trading?
Submitting the website form records your interest. Account activation, service availability and any required verification are handled separately.
How can I raise a query or complaint?
Use the contact details below or visit our Contact Us page. Include your Client ID if relevant and a clear description of the issue. Do not include your password or full identity-document numbers in an email.